1-800-265-8772
Get in touch with us
At Spaenaur we are committed to bringing you exceptional customer service. Our working hours are:
Monday to Friday 8am to 5pm ET
Visit our Retail store
815 Victoria St North, Kitchener, Ontario, Canada, N2B 3C3
Call us
Toll Free: 1.800.265.8772
Local & International: +519.744.3521
Fax
Toll-Free: 1.888.252.6380
Local & International: 519.744.0818
service@spaenaur.com
Find us on
Frequently Asked Questions
Call us at 1.800.265.8772, use the Spaenaur quote form, or email us at service@spaenaur.com. If you are in the local area come visit us at our Spaenaur Retail Store. We also use a local courier to deliver locally.
Yes, we have print catalogs in stock and ready to ship. Contact customer service to request a free print catalog today. (Shipping charges apply to catalogs sent outside Canada.) Our catalog is also available for download and to flip through online.
We accept Visa, MasterCard, American Express, Interac e-Transfer, EFT (direct deposit), Cash (in-store only), and cheque.
8am-5pm Monday through Friday. We are closed for statutory holidays.
Yes! Anyone can order from us and if you are local to the Kitchener, Ontario area, come visit us.
$5 minimum, if shipping within Canada. Outside of Canada: The US: $100 USD Internationally: $300 USD minimum
It rhymes with radar.
Yes, it’s been in the family for three generations since Roy Spaetzel started the business with his partner, Howard Hessenaur, in 1936.